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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Skrei

Kathy Skrei

June 3, 2025

5  out of  5
rating by Kathy Skrei
"I was extremely pleased with how fast I was able to get my insurance policy and my questions were answered immediately. I highly recommend State Farm."
We responded:
"Thank you, Kathy! I'm happy to hear that you appreciated the quick service and found the answers you needed right away. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime!"
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Sharon McKinney

May 23, 2025

5  out of  5
rating by Sharon McKinney
"This is a terrific State Farm office. The staff there is always pleasant and very responsive and helpful."
We responded:
"Thank you, Sharon, for your wonderful feedback! I'm glad to hear that our team has been pleasant, responsive, and helpful. We're here to assist with any of your insurance needs, so feel free to reach out anytime!"
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Jim Gleason

May 19, 2025

1  out of  5
rating by Jim Gleason
"Not a helpful office! Analeeza will not answer basic questions. She can't look outside the box. I am urgently looking to switch. Do not use this office. I have never talked to agent SO disinterested in helping! I don't intend to be mean but I need to be honest."
We responded:
"Hi Jim, We’re truly sorry to hear about your recent experience and that we didn’t meet your expectations. We understand your frustration, especially when trying to make changes that are important to you. Unfortunately, due to recent changes in Arizona’s underwriting requirements, we were unable to fulfill your request. These guidelines are out of our control, and we did our best to explain the limitations, as well as offer an alternative that would still meet the requirements in the other state. Analeeza’s intention was never to be unhelpful or disinterested. She was navigating a difficult situation with newly enforced rules, and we're sorry that this came across as a lack of support. We value your feedback and are always looking for ways to improve communication, even when delivering tough news. If you’re open to it, we’d welcome the chance to speak with you again to help however we can. Best regards, Courtny"
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Wallace Alane Pimenta

May 15, 2025

5  out of  5
rating by Wallace Alane Pimenta
"’ve been with Courtny Tyler - Insurance Agent for several years now, and the service has always been outstanding. Deborah, in particular, has been incredibly helpful—she’s quick to respond, knowledgeable, and always makes the process smooth and stress-free. Whether it’s answering questions or handling requests, the team is consistently reliable and professional. Highly recommend this agency to anyone looking for dependable and friendly insurance support!"
We responded:
"Thank you, Wallace, for your feedback! We're pleased to hear about your positive experience with our team over the years. We're grateful to have Deborah as part of our team. If you have any additional questions, we're here to assist."
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kirit patel (Poonam)

May 9, 2025

5  out of  5
rating by kirit patel (Poonam)
"very cooperative"
We responded:
"Thank you, Poonam! I'm glad to know that you found our team cooperative. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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J.T. Tower

May 8, 2025

5  out of  5
rating by J.T. Tower
"Always helpful and attentive to our needs"
We responded:
"Thank you, J.T., for your kind words! I'm glad to know that our team has been helpful and attentive to your needs. If there's anything more we can do for you, please feel free to reach out. We're here to assist you with any questions or needs you may have!"
Profile photo of Sujal Bhat

Sujal Bhat

April 24, 2025

1  out of  5
rating by Sujal Bhat
"Poor customer service. I was told I’m all set on my auto and home insurance. I cancelled my existing insurance. Only to be told days later that my insurance was not successful submitted due to some prior claim . Spent hours with State Farm agent Analeeza on the initial paperwork and now have to spend hours to reinstate existing insurance"
We responded:
"Sujal, Thank you for taking the time to share your feedback. We’re very sorry for the frustration and inconvenience you experienced. We understand how upsetting it must have been to believe your insurance was in place, only to find out later that it wasn’t. Unfortunately, there were recent changes to our underwriting guidelines that were not clearly communicated at the time. Analeeza was unaware of these updates and genuinely felt terrible when she learned that your policy was affected. Her intention was always to ensure you were fully covered, and she spent significant time working with you to make that happen. We deeply regret the miscommunication and are actively reviewing our internal processes to help prevent this from happening again in the future. If there’s anything we can do to assist you further or make things right, please don’t hesitate to reach out directly. Thank you again for bringing this to our attention. Your trust is important to us. Courtny"
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Projects Special

April 23, 2025

5  out of  5
rating by Projects Special
"Amazing Customer Service AAA+++ Always kind and helpful, wonderful attitude - makes your day anyday! :D"
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to know that our customer service has made a positive impact on your day. Your kind words about our team's attitude and helpfulness mean a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Roger Berquist

April 21, 2025

5  out of  5
rating by Roger Berquist
"Excellent and professional."
We responded:
"Thank you, Roger, for your wonderful feedback! I'm glad to know you found our service excellent and professional!"
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Clare Rudd

April 11, 2025

5  out of  5
rating by Clare Rudd
"On behalf of Barry - Absolutely fantastic service from Madison at Courtny Tyler - My Go-To Insurance Agent!"
We responded:
"Thank you, Clare, for sharing Barry's experience! I'm delighted to know that Madison provided such fantastic service. We're grateful to be your go-to insurance agent. If there's anything more we can assist with, please feel free to reach out!"
Profile photo of Mary Rowell

Mary Rowell

April 3, 2025

5  out of  5
rating by Mary Rowell
"I received excellent service from Madison in this State Farm Office."
We responded:
"Thank you, Mary, for sharing your experience! I'm happy to know that Madison provided you with excellent service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Jan O'Gorman

Jan O'Gorman

March 31, 2025

5  out of  5
rating by Jan O'Gorman
"I called State farm to get some quotes and information on insurance. I spoke with Erica Ostlund and she was an amazing. Representative! She was very helpful with all of my questions and getting quotes and explaining everything. I will definitely use Erica Oslin next time I have any questions/changes at all on my policies."
We responded:
"Thank you, Jan, for sharing your experience! I'm glad to hear that Erica was able to assist you effectively with your insurance inquiries and quotes. Her dedication to providing clear explanations is truly appreciated. We're here for any future questions or changes you might have with your policies. Feel free to reach out anytime!"
Profile photo of Ron Ostlund

Ron Ostlund

March 30, 2025

5  out of  5
rating by Ron Ostlund
"I called this office regarding getting some information about insurance and spoke to Erica in the office. She provided all the info I needed and answered all my questions. She was very helpful, polite and professional. I highly recommend Erica and CourtnyTyler’s State Farm Office."
We responded:
"Thank you, Ron, for sharing your experience! I'm happy to hear that Erica was able to assist you with all the information you needed. Her helpfulness and professionalism are truly valued in our office. We appreciate your recommendation and look forward to assisting you with any future insurance needs!"
Profile photo of Erica Ostlund

Erica Ostlund

March 30, 2025

5  out of  5
rating by Erica Ostlund
"Very friendly and knowledgeable people! Deborah, Analeeza, Madison and Paige are all very kind, hardworking and a pleasure to work with. 😁"
We responded:
"Thank you, Erica, for your wonderful feedback! I'm happy to hear that Deborah, Analeeza, Madison, and Paige made your experience enjoyable. Their dedication and kindness truly shine through. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Colleen Hecker

Colleen Hecker

March 29, 2025

5  out of  5
rating by Colleen Hecker
"Erica is very professional & a pleasure to work with!!"
We responded:
"Thank you, Colleen, for your wonderful feedback! I'm happy to hear that Erica's professionalism and pleasant demeanor made your experience enjoyable. If you have any questions or need further assistance, please feel free to reach out to our office."
Profile photo of Sierra Moe

Sierra Moe

March 29, 2025

5  out of  5
rating by Sierra Moe
"Very helpful and knowledgeable employees! They were really patient with me!"
We responded:
"Thank you, Sierra, for your wonderful feedback! I'm happy to know that our team was able to assist you with patience and expertise. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Tom “AZ Badger”

Tom “AZ Badger”

March 28, 2025

5  out of  5
rating by Tom “AZ Badger”
"I received a quote and was quite competitive with my current policy. The agent (Erica) was prompt in submitting the quote!"
We responded:
"Thank you, Tom, for sharing your experience! I'm glad to hear that Erica was prompt in providing a competitive quote for you. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of David Kight

David Kight

March 28, 2025

5  out of  5
rating by David Kight
"“I came in expecting to pay a fortune, but my agent pulled discounts out of thin air like a magician. I don’t know how they did it, but I walked away with incredible coverage and enough savings to finally buy that fancy coffee I always skip.”"
We responded:
"Thank you, David, for sharing your experience! I'm glad we could help you find those discounts and provide you with great coverage. It's wonderful to know that you left our office with both savings and a smile. If you have any questions or need further assistance, feel free to reach out anytime. Enjoy that fancy coffee!"
Profile photo of Vincent Pastore

Vincent Pastore

March 28, 2025

5  out of  5
rating by Vincent Pastore
"State farm is the best. I've been a loyal customer for many years"
We responded:
"Thank you, Vincent, for your loyalty and kind words! I'm happy to know that you've had such a positive experience with us over the years. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!"
Profile photo of Matt K

Matt K

March 28, 2025

5  out of  5
rating by Matt K
"I was looking for insurance and my boy Tyler told me to go to State Farm. They was mad professional and took care of me."
We responded:
"Thanks, Matt! I'm glad to hear that you had a positive experience with us. It's great that Tyler recommended us, and we're happy we could assist you with your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime."
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D Ostlund

March 28, 2025

5  out of  5
rating by D Ostlund
"Received a quote from this State farm the other day spoke with a young lady who was very polite and worked hard to get us our best savings. Thank you"
We responded:
"Thank you, D Ostlund, for sharing your experience! I'm happy to hear that our team member was polite and dedicated to finding you the best savings. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Taylor Wackett

Taylor Wackett

March 28, 2025

5  out of  5
rating by Taylor Wackett
"Unbelievable experience. Erica was so kind and helpful while assisting me. Not bad on the eyes either, I’d highly recommend!"
We responded:
"Thank you, Taylor, for sharing your experience! I'm happy to hear that Erica was able to assist you with such kindness and helpfulness. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out!"
Profile photo of Gigi May

Gigi May

March 28, 2025

5  out of  5
rating by Gigi May
"Erica was very knowledgeable and quick at getting quote for home insurance need and able to bind coverage in minutes. This is needed towards a home purchase that's relatively moving at the speed of light! Thank you so much Erica!"
We responded:
"Thank you, Gigi, for sharing your experience! I'm happy to hear that Erica was able to assist you swiftly with your insurance needs. It's great to know she could provide a quote and bind coverage quickly for your fast-moving purchase. If you have any more questions or need further assistance, please feel free to reach out."
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John and Jackie

March 27, 2025

5  out of  5
rating by John and Jackie
"Can't say enough positive things about Courtney and her staff. Flexible. Efficient. Prompt to reply and follow through with what we need. Excellent communications. "Like a good neighbor . . . ""
We responded:
"Thank you so much, Rupert! I'm happy to know that you appreciate the flexibility and efficiency of our team. We strive to provide excellent communication and prompt service. If you ever need anything else, don't hesitate to reach out. We're here to help!"
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Mason Rivers

March 17, 2025

5  out of  5
rating by Mason Rivers
"Paige Ranta is very professional"
We responded:
"Thank you, Mason, for sharing your feedback! I'm happy to know that Paige's professionalism made a positive impact. If you have any questions or need assistance, feel free to reach out to our office. We're here to help!"